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Shipping & Returns

Trusted delivery from verified African sellers, with a clear returns process.

Processing time

Sellers typically prepare orders within 1–3 business days after payment is confirmed.

Delivery

Delivery times depend on the seller's location and your address. Delivery details are confirmed with your order, and you can track its status from your Orders page.

Returns

If an item arrives damaged, faulty or not as described, contact us within 7 days of delivery with your order number and photos. We'll work with the seller to arrange a replacement or refund.

Non-returnable items

For hygiene and safety reasons, opened food, skincare and wellness products cannot be returned unless they arrived damaged or incorrect.

Refunds

Approved refunds are returned to your original payment method in Naira.

Questions? Email hello@africasafemarket.com or call +234 906 345 3280.